Quality Engineer

Company Name:
Next Step Systems
Quality Engineer Quality Engineer $50K-$75K Will provide relocation assistance and will sponsor candidates. Position will be located in Plymouth, MI initially and then move to Novi, MI. Provide quality
support of customer assembly plant locations. Main duties include assisting team members with customer line claims analysis process, problem identification, verification, documentation, resolution response and data analysis/reporting in accordance with customer specific requirements. Responsibilities: -Acts as key internal communicator for customer line claim and related issues. Provides direct support to customer as required. -Supports product quality analysis of customer line reported concerns to determine failure mode, potential root cause(s) and appropriate interim and permanent corrective actions. -Provides direction to internal/external departments regarding initial containment and product verification activities. -Reports problem resolution status, updates and tracking in both internal and external (on line) problem reporting systems. -Keeps management team abreast of significant issues or developments identified during analysis activities and actions being taken to address the issue(s). -Prepares and presents quality information to the management team. -Supports and/or maintains quality assurance objectives complementary to corporate policies and goals. -Customer Line Claim Containment and Corrective Actions -Coordinates line claim containment actions per customer requirements with appropriate internal/external departments. -Develops and implements customer line claim analysis process to effectively detect and identify specific product quality/design issues (including but not limited to FTA fault tree analysis and/or other advanced quality problem solving techniques). -Evaluates effectiveness of containment via confirmation of breakpoints throughout supply chain. -Ensure and coordinate timely, accurate response to customer line claim issues (via customer specific reporting methods). -Responsible to ensure a customer claim tracking system is established, implemented and utilized properly for all customer claim analysis activity. -Facilitates the development and documentation of key internal and external metrics used to monitor customer claim performance and trend analysis. -Oversees the proper use of metrics in customer reporting formats per customer specific requirements. -Leads and/or assists in the reporting of customer line claim analysis and corrective action status. -Assist setting department budget specific to QA Engineering activities including equipment and outside
required to support customer locations. -Monitor QA Engineer travel and expenses against the department budget. -Leads facilitation of all customer line claim cost recovery activities; including development of cost responsibility tracking, data categorization, approval of customer invoices amounts against data and coordination of internal cost recovery. -Ensure cost recovery activities are completed per customer agreements and provides tracking metrics for management review as needed. Minimum Qualifications: 3 years quality engineering experience in the automotive industry Experience with automotive
Strong presentation skills Experience handling customer relations
, Plymouth,
, Quality Engineer, quality engineering, automotive electronics MYK62683JR

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