Intake Specialist/Office Assistant
Romano Stancroff PC Romano Stancroff PC Plymouth, MI Plymouth, MI Full-time Full-time $18 - $25 an hour $18 - $25 an hour 3 days ago 3 days ago 3 days ago A busy, high-volume consumer law firm seeks an intake specialist for its client intake team.
Intake specialists are essential to the firm's success and play an important role in helping eligible consumers secure relief under state and federal law.
The primary duties of an intake specialist include:
answering and screening phone calls, obtaining necessary information from potential clients, promptly and professionally responding to inquiries from clients and potential clients by phone, email, and text, transferring calls to the appropriate staff members, making follow-up calls, preparing and sending letters and emails, and creating accurate summaries of documents.
The firm is looking for someone who is outgoing, detail-oriented, self-motivated, punctual, dependable, comfortable answering calls in a fast-paced environment, including empathetically obtaining accurate information from potential clients, able to accurately record client information, and able to multitask effectively.
Applicants must possess excellent written and verbal communication skills as well as strong organizational skills.
Applicants also must have some experience using Microsoft Word and Outlook.
Finally, applicants must be able to work independently as well as collaboratively with other members of the team.
The position offers an opportunity for professional growth as well as the potential for bonuses for outstanding job performance.
Applicants should have one to two years of customer-service employment, including extensive experience answering and making calls.
Job Type:
Full-time Pay:
$18.
00 - $25.
00 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Health insurance Paid time off Schedule:
Monday to Friday Travel requirement:
No travel Education:
High school or equivalent (Required)
Experience:
Microsoft Office:
1 year (Preferred) high-volume customer telephone:
1 year (Required) Language:
Spanish (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Intake specialists are essential to the firm's success and play an important role in helping eligible consumers secure relief under state and federal law.
The primary duties of an intake specialist include:
answering and screening phone calls, obtaining necessary information from potential clients, promptly and professionally responding to inquiries from clients and potential clients by phone, email, and text, transferring calls to the appropriate staff members, making follow-up calls, preparing and sending letters and emails, and creating accurate summaries of documents.
The firm is looking for someone who is outgoing, detail-oriented, self-motivated, punctual, dependable, comfortable answering calls in a fast-paced environment, including empathetically obtaining accurate information from potential clients, able to accurately record client information, and able to multitask effectively.
Applicants must possess excellent written and verbal communication skills as well as strong organizational skills.
Applicants also must have some experience using Microsoft Word and Outlook.
Finally, applicants must be able to work independently as well as collaboratively with other members of the team.
The position offers an opportunity for professional growth as well as the potential for bonuses for outstanding job performance.
Applicants should have one to two years of customer-service employment, including extensive experience answering and making calls.
Job Type:
Full-time Pay:
$18.
00 - $25.
00 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Health insurance Paid time off Schedule:
Monday to Friday Travel requirement:
No travel Education:
High school or equivalent (Required)
Experience:
Microsoft Office:
1 year (Preferred) high-volume customer telephone:
1 year (Required) Language:
Spanish (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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