Client Services/Call Center-Property Management
Plymouth, MI Plymouth, MI Full-time Full-time $16 - $17 an hour $16 - $17 an hour 22 hours ago 22 hours ago 22 hours ago About us:
Marketplace Homes is a nationwide Property Management & Brokerage company headquartered in Detroit with a satellite location in downtown Plymouth.
We only have one office yet are a nationwide company, so we have developed innovative ways to help people move all across the country.
Unlike a traditional realtor who needs to be a jack-of-all-trades, Marketplace Homes has a team divided into specialists who can assist homeowners and tenants with each step of the process.
Responsibilities:
As a member of our Client Services team, you often have the initial & most frequent contact with our clients.
The opportunity to establish our image rests upon the quality of those interactions.
The Client Services team is vital in all phases of our business with many tasks including:
Answering diverse questions about our homes & programs, transferring calls, leaving detailed messages for other team members.
Engaging with customers all over the country who wish to know more about our programs.
Scheduling appointments to speak with our sales team or to view our available rental homes.
Utilizing multiple CRM platforms to answer complex questions, gather detailed information, and investigate situations.
Helping with various company-wide projects as needed.
Qualifications:
Be equipped to think on your feet and multitask well.
Strong work ethic & problem solving abilities.
Ability to work well independently and to achieve goals as a team.
Bring a strong balance of professionalism & approachability.
Have office experience (preferred).
Are passionate, a great communicator, hard-working, and self-motivated.
Why should you apply? Great career building opportunity for students and recent graduates.
Gain real-world experience in a corporate setting.
Job Type:
Full-time Pay:
$16.
00 - $17.
00 per hour
Benefits:
Dental insurance Health insurance Paid time off Vision insurance Schedule:
8 hour shift Day shift Monday to Friday Weekends as needed COVID-19 considerations:
This is a hybrid position.
Must be able to work in office T/W/F & have reliable at home internet capability as well as a quiet space in your home to work from.
Experience:
Customer service:
2 years (Required) Office:
1 year (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Marketplace Homes is a nationwide Property Management & Brokerage company headquartered in Detroit with a satellite location in downtown Plymouth.
We only have one office yet are a nationwide company, so we have developed innovative ways to help people move all across the country.
Unlike a traditional realtor who needs to be a jack-of-all-trades, Marketplace Homes has a team divided into specialists who can assist homeowners and tenants with each step of the process.
Responsibilities:
As a member of our Client Services team, you often have the initial & most frequent contact with our clients.
The opportunity to establish our image rests upon the quality of those interactions.
The Client Services team is vital in all phases of our business with many tasks including:
Answering diverse questions about our homes & programs, transferring calls, leaving detailed messages for other team members.
Engaging with customers all over the country who wish to know more about our programs.
Scheduling appointments to speak with our sales team or to view our available rental homes.
Utilizing multiple CRM platforms to answer complex questions, gather detailed information, and investigate situations.
Helping with various company-wide projects as needed.
Qualifications:
Be equipped to think on your feet and multitask well.
Strong work ethic & problem solving abilities.
Ability to work well independently and to achieve goals as a team.
Bring a strong balance of professionalism & approachability.
Have office experience (preferred).
Are passionate, a great communicator, hard-working, and self-motivated.
Why should you apply? Great career building opportunity for students and recent graduates.
Gain real-world experience in a corporate setting.
Job Type:
Full-time Pay:
$16.
00 - $17.
00 per hour
Benefits:
Dental insurance Health insurance Paid time off Vision insurance Schedule:
8 hour shift Day shift Monday to Friday Weekends as needed COVID-19 considerations:
This is a hybrid position.
Must be able to work in office T/W/F & have reliable at home internet capability as well as a quiet space in your home to work from.
Experience:
Customer service:
2 years (Required) Office:
1 year (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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